cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Renewed contract

Ivanmcauley54
Newbie
Posts: 3
Registered: ‎08-08-2016

Renewed contract

‎11-12-2021 1:45 PM

Hello all!

I’ve renewed my contract for 12 months, however my contract was due to end on Feb 10th but now states the new contract will begin 15th December, any idea whether I will have any fees to pay for having a new contract before the previous one ended?

Also as I’ve heard about the new Hub 2, would this apply as I’ve entered a new contract?

Thanks in advance!
Message 1 of 2
(536 Views)
0 Thanks
1 REPLY 1
Baldrick1
Moderator
Moderator
Posts: 12,365
Thanks: 5,545
Fixes: 430
Registered: ‎30-06-2016

Re: Renewed contract

‎11-12-2021 2:19 PM

@Ivanmcauley54 

There will be no cancellation charge for starting a new contract early. If you want a Hub 2 you have to ring and request one when you renew. Renewing on line will not get you one automatically. Try ringing 0800 013 2632 and see if they will send you one. You have to pay P&P of £7.99.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Message 2 of 2
(527 Views)
0 Thanks