Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Request for admin to cancel Openreach visit
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Request for admin to cancel Openreach visit
Request for admin to cancel Openreach visit
26-09-2021 8:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had a line fault just before I went on holiday and requested a visit the day after I get back which is tomorrow.
I've just got home and my fault appears to have resolved itself whilst on holiday but I've got back too late to call Plusnet as their lines are closed.
Are there any admins or plusnet staff on here that are able to cancel the Openreach visit as it was an AM slot?
Many thanks in advance
I've just got home and my fault appears to have resolved itself whilst on holiday but I've got back too late to call Plusnet as their lines are closed.
Are there any admins or plusnet staff on here that are able to cancel the Openreach visit as it was an AM slot?
Many thanks in advance
Message 1 of 3
(615 Views)
2 REPLIES 2
Re: Request for admin to cancel Openreach visit
26-09-2021 9:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Tomclewes I'm afraid you can't cancel an Openreach visit with less than 48 hours notice - especially on a Sunday night.
John
Message 2 of 3
(605 Views)
Re: Request for admin to cancel Openreach visit
27-09-2021 8:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Fibre to My Account / Billing
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 3
(568 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Request for admin to cancel Openreach visit