Since switching to Full Fibre my bills are completely wrong.

[#1]

I have now had full fibre 150 for two month's and the current bill for this month is stating:

We'll soon be taking a payment of £64.86 for your service. This will leave your account on or after 27^th June 2023.
We'll soon be taking a payment of £61.73 for your service. This will leave your account on or after 30^th May 2023.

My account page is completely useless too I get this message.

An error has occurred

You can't change your products for the moment, you already have a product change in progress.


Feels like I should of just left Plus.net after being here for many years now and well support say the right things, just need the payments side to be inline too.

[#2]

Moderator’s Note

This topic has been moved from Full Fibre to My Account/Billing.

[#3 · Accepted solution]

Afternoon @cra2y80y 

I'm really sorry to hear this happened.

From what I can see you've spoken with us yesterday regarding this and things should be sorted now