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15-01-2022 8:26 PM
When I try renew my plusnet contract it says on my account that an order is already being processed.
However, I haven't changed my broadband plan at all. Is there another way to renew my contract with plusnet?
16-01-2022 10:59 AM
@gimperio
A Plusnet staffer can sort this for you.
You can renew by calling the Customer Options Team on 0800 013 2632. There’s rarely more than a few minutes delay on this line.
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17-01-2022 9:52 AM
Sorry about that @gimperio
All sorted now if you'd like to have a look.
