What!

[#1]

I signed up with Plusnet on the 23/3/22 for unlimited fibre 36Mbps & line rental priced at £22.99 / month.
Looking on member centre today you appear to have me down for £26.54 monthly charge and are taking a further £3.55 this month.

Not a good start Plusnet! Please explain.

[#2]

Maybe it's the cpi+3.9% increase

[#3]

Not bee told about any increase.

This works out at 15.4% increase.

[#4]

Hi @npr 

Perhaps this may assist you

https://community.plus.net/t5/My-Account-Billing/10-5-inflation-price-increase-NOT-9-3/m-p/1865541#M...

[#5]

Hello @npr, 

I'm really sorry for the confusion over your bill and for the hassle this has caused. 

Can you PM me your account username and I will look into this for you.  

[#6]

Resolved as a billing error to be corrected at the end of the month. 🤞