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"an error has occurred"

FIXED
kazzle1979
Newbie
Posts: 1
Registered: ‎02-11-2021

"an error has occurred"

‎14-03-2022 3:50 PM

Since taking out Plusnet Broadband & phone I've always had this on the account when logging in:

"An error has occurred 

You cant change your products for the moment you have an order which is currently being processed"

 
Can anyone help me to sort this?
 
Many thanks! 
Karen
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,682
Thanks: 10,329
Fixes: 1,608
Registered: ‎21-04-2017

Re: "an error has occurred"

Fix

‎15-03-2022 9:50 AM

Hi Karen,

I've sorted that for you now. Let me know if you've got further issues and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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