"freezing" your account

[#1]

I have to go abroad for 5 to 6 months due to family reasons, leaving the house empty. Is there a way to "freeze" my contract for this time, as paying the line rental + broadband every month while the house is unoccupied seems crazy. (My current contract ends at the end of October, which is around the time I will be coming back.) Is there anything I could do to save some money? 

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to Account//Billing

[#3]

Hiya Kat, 

Thanks for getting in touch, I appreciate it. 

We are unable to freeze accounts I am afraid but I would still recommend calling our customer options team on 0800 013 2632 to talk through your circumstances and account options.

[#4]

Thanks for your reply, I'll talk to them.