refund

[#1]

i  moved to another provider when my contract ended  3 weeks ago, i am due a refund for loss of service some time ago when can i expect this ./ ta

[#2]

Hiya @CRABSTOES10 

The automatic compensation has been applied to the bill generated after the fault had been closed. 

Please let us know if you need any further help.  

[#3]

thanks,but it never showed on my account  and  now i have left plusnet  when will i get this refund paid to me ?

[#4]

Hi @CRABSTOES10 

Once your final bill is generated it'll be automatically refunded back to you within 5 to 7 working days