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BT Sport app order

Eckm
Newbie
Posts: 2
Registered: ‎13-03-2022

BT Sport app order

Hi 

While checking prices we seem to have added an order for the BT sports app wich we do not require can you cancel this order please. We received email but there is no order number just confirmation

3 REPLIES 3
LaurenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,577
Fixes: 131
Registered: ‎07-12-2017

Re: BT Sport app order

Hiya @Eckm, thanks for getting in touch. I'm sorry to hear of the error made adding the BT Sport App Cheesy Let's get this sorted for you Smiley

 

We just need your authorisation noted on the account to action the cancellation for you.

Please just reply on the ticket here: https://www.plus.net/wizard/?p=view_question&id=222765706 and if you give me a nudge on here once done, I will pick that up and action it for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Eckm
Newbie
Posts: 2
Registered: ‎13-03-2022

Re: BT Sport app order

Hi 

Thanks but the issue has been resolved

 

 

LaurenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,577
Fixes: 131
Registered: ‎07-12-2017

Re: BT Sport app order

No worries, should you need any further assistance, please just let me know and hope you have a good day Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team