Being ripped off still paying old contract rate.
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02-05-2023 12:38 AM
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This from Plusnet after i renewed my contract.
I am still being charged £59.52!
From 03/04/2023, your monthly subscription will be £37.75 for 18 months.
Following this your monthly subscription will be £59.52.
(Annual price changes apply)
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Fixed! Go to the fix.
Re: Being ripped off still paying old contract rate.
02-05-2023 7:25 AM
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Ring up and ask why.
Re: Being ripped off still paying old contract rate.
02-05-2023 9:35 AM - edited 02-05-2023 9:35 AM
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Posted in error
04-05-2023 2:12 PM
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@mojopin70 I can see you've spoken to one our Customer Service Advisors yesterday. Has this now sorted for you?
Re: Being ripped off still paying old contract rate.
04-05-2023 2:25 PM
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Hi yes, thank you.
Kind regards
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