Called CS to postpone activation date but no confirmation

aliceleetm · ‎25-04-2022

@Gandalf
I have got some updates and added a comment on the ticket.

Hope we can come up with a good solution soon.

LaurenB · ‎07-12-2017

Hiya @aliceleetm, I can see @Gandalf has picked this up and responded to you earlier this morning

If this post resolved your issue please click the 'This fixed my problem' button

Lauren Barry
Plusnet Help Team

aliceleetm · ‎25-04-2022

Thank you Plusnet for the amazing customer service.

The problem has been fixed with my great satisfaction.

Gandalf · ‎21-04-2017

Cheers for the feedback! No problem at all, happy to help in any way I can.

I've closed the support ticket as resolved, but feel free to get back to me here if there's anything else you'd need help with.

In case this helps anyone else with a similar issue, we can provide cashback and a reward card, if an account's signed up on an offer through https://www.quidco.com/compare/home-broadband/ or https://compare-broadband.topcashback.co.uk

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Re: Called CS to postpone activation date but no confirmation