Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Delayed Order Text.. No information
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Delayed Order Text.. No information
Delayed Order Text.. No information
14-02-2023 9:21 AM - edited 14-02-2023 9:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi.. My broadband is due to go online on the 24th Feb
I got a text to say its delayed but no further information and the shortcut provided in the text takes me nowhere useful. I also seem to be getting no emails (even when it says also sent by email).
I got a text to say its delayed but no further information and the shortcut provided in the text takes me nowhere useful. I also seem to be getting no emails (even when it says also sent by email).
Message 1 of 3
(648 Views)
2 REPLIES 2
Re: Delayed Order Text.. No information
14-02-2023 2:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There can be many reasons for this, such as Openreach schedule re-arrangement. I suggest you phone Plusnet as the staff cannot always monitor this forum as closely as they would like.
Message 2 of 3
(605 Views)
Re: Delayed Order Text.. No information
16-02-2023 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm sorry to hear that you've had texts stating your orders have been delayed. It looks like the message you received was a hangover from the original orders.
I can confirm the new orders placed are going through fine and good for the 23rd
Message 3 of 3
(522 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Delayed Order Text.. No information