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Engineer appointment expected - no confirmation

jmufazzil003
Dabbler
Posts: 15
Registered: ‎29-01-2023

Re: Engineer appointment expected - no confirmation

Hi Matt,

I’ve now been without broadband since the 20th Feb. I don’t know what is happening with this order. Please tell me when I’ll get broadband.

Thanks,

Jess
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,100
Thanks: 1,744
Fixes: 498
Registered: ‎01-01-2012

Re: Engineer appointment expected - no confirmation

Really sorry to hear this @jmufazzil003 

I've taken ownership of this for you to try and get you online sooner rather than later.

As soon as I know more I'll be in touch

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team