Hub 2 not delivered yet

[#1]

Hi,

A couple of weeks ago I renewed my PlusNet contract and upgraded to Unlimited Fibre Extra and ordered a new Hub 2 at the same time - I have been billed for the Hub 2 postage, but haven't received the Hub 2 yet ........... are there problems with supply or something ?.

Thanks,

Rod.

[#2]

Hi Rod, the order for the hub doesn't look to have been placed for some reason. I've sorted that for you and it should arrive tomorrow all being well (if not, Monday).

[#3]

Thanks for sorting this out Bob.

Kind regards,

Rod.