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Reward card balance received less than advert applied for

lennon49lennon
Dabbler
Posts: 14
Thanks: 5
Registered: ‎09-02-2022

Reward card balance received less than advert applied for

Received my reward card today but balance only £70 when I applied for plusnet it was advertised as £75 - can they reduce it after you apply?
1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Reward card balance received less than advert applied for

Hello @lennon49lennon

Thanks a lot for getting in touch and I'm sorry about this, though I've just had a look at the account and can confirm that the promotion code that the account was created with, is associated with a £70.00 gift card, not £75.00

Promo code - 2122fib8043a0rc70oe

 Adam
 Plusnet Help Team - Leeds