Router Not Delivered

[#1]

I upgraded my broadband plan and ordered a new router in December. The plan has come into effect, but I'm still waiting for the new router.

[#2]

Hiya @psaleh, thanks for getting in touch and for choosing to upgrade with us. I am sorry your router hasn't arrived. I'll get this sorted for you.

It look like the order wasn't fully processed so I have just actioned that for you and it should be with you within the next 3-5 working days.

I am really sorry about that and if you have any further queries at all, please let me know.