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Router delivery address

venom1924
Newbie
Posts: 2
Registered: ‎01-05-2024

Router delivery address

Hi. I've just placed an order for broadband but I am moving to a new build. Is there anyway to get the router delivered to my current address instead of my new address?
3 REPLIES 3
jab1
Legend
Posts: 19,119
Thanks: 6,272
Fixes: 288
Registered: ‎24-02-2012

Re: Router delivery address

Is the service for your new home, and will you be there when the service is scheduled to be installed? Hubs are sent out by Royal Mail Tracked24 to arrive1-2 days before activation.

John
venom1924
Newbie
Posts: 2
Registered: ‎01-05-2024

Re: Router delivery address

Hi. I will be there for activation date but not before then. No engineer needed as it is a new build with fibre.
jab1
Legend
Posts: 19,119
Thanks: 6,272
Fixes: 288
Registered: ‎24-02-2012

Re: Router delivery address

OK - give PN a call, they should be able to accommodate you.

John