Router not arrived

[#1]

Hello

I had an email on 25th May saying the router was on it's way: Date of dispatch: 25th May 2022

My service went live on 30th May but still no sign of the router.  My front door is at the back of the property but I did look in the common area of the front of the building and nothing there either.

I wonder if an admin could check, or maybe it just got caught up in the Jubilee bank holidays?

Many thanks.

[#2]

Hi there, I'm really sorry that your router hasn't reached you yet, it definitely should have by now. I'll get another one sent out for you, would you mind dropping me a private message just to confirm the address please? 

[#3]

Hi Adam

Thanks for your reply, that's great.  I don't seem to have the option to send you a PM, can you direct me?

Many thanks.

[#4]

@ParaPCL 

I believe you need to make at least two posts before you have access to PM

Click on Adam's name in the window to the left of his post.

Brian

[#5]

Thanks Brian.

I think (hope!) this is my 3rd post.  There wasn't a PM option when I checked just now.

Maybe this one will tick a box.  Mark