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Adobe Creative Cloud no connection from Mac / iPad

aks100
Grafter
Posts: 44
Thanks: 5
Fixes: 1
Registered: ‎28-05-2013

Adobe Creative Cloud no connection from Mac / iPad

‎04-09-2022 5:06 PM

Hi PN team,

I am running in to an issue that I cannot connect to Adobe Creative Cloud, specifically account.adobe.com. I noticed a similar thread on these forums, and changing my DNS manually to use Google has enabled my Mac to connect.

My question is, why is this still a problem given it was 3 months ago, as it seems to be a straightforward DNS issue?

I can of course leave my Mac set up with Google DNS, but have not yet checked how I do that on my iPad. Would be better if this was resolved at the PN end.

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Baldrick1
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Re: Adobe Creative Cloud no connection from Mac / iPad

‎13-09-2022 11:09 AM

On the IPad go to settings/Wi-Fi. Select the ringed i next to the ticked wireless network and navigate down the list to Configure DNS. Select this, change from auto to Manual and input your selection.

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Baldrick1
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Re: Adobe Creative Cloud no connection from Mac / iPad

‎13-09-2022 11:11 AM

Moderators Note

This topic has been moved from Broadband to My Router

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