Can't assign a static IP
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- Can't assign a static IP
Can't assign a static IP
29-03-2024 9:50 AM
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Re: Can't assign a static IP
29-03-2024 10:32 AM
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@wbabbington welcome to the forum.
I've found it's not always possible to make the changes if the device is connected to the network, I would suggest turning the NAS off.
Once off in Advanced settings >My Network I would remove the old NAS drive entry. When the new NAS is then powered on hopefully you'll be able to change the IP to you choice.
Note: It is not possible to 'Remove' a device if it is shown as connected (Remove has a white background with a black boarder)
It may not be possible to make the changes using a smart phone even when the browser is set to use desktop site, try using a tablet or desktop PC
HTH
Re: Can't assign a static IP
29-03-2024 10:34 AM
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Static IP addresses are set in the NAS, not the router. Are you instead reserving a router DHCP address by selecting 'always use this address' in the router? Have you remembered that you need to log in to the router Advanced/My Network settings to change these settings?
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