Can't delete two unknown devices from my Hub One
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Can't delete two unknown devices from my Hub One
25-08-2018 12:09 AM - edited 25-08-2018 12:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have been doing some housework on my router, identifying all of the devices by MAC and giving them names. However, there are two "unknown" devices shown as "not connected" that I can't convince the router to delete. They're both showing the same IP address as another, known device, though they have different MAC numbers. Neither MAC is known to me (I have a list for my devices).
Is there anything I can do to delete these, other than resetting the router to factory defaults?
Additionally, if I look in the Advanced Settings - Home Network - Devices screen, several devices on the network are not shown. For example, I have my desktop PC, server and TV tuner all plugged into the same switch, which is connected via a powerline ethernet network to the router via cable. The PC and server are visible, but the tuner is not (and the tuner is not one of the unknown devices). Is there any way to get the router to show a more complete list of devices?
Fixed! Go to the fix.
Re: Can't delete two unknown devices from my Hub One
25-08-2018 8:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you trying to delete devices in the advance network page after inserting your password? It won't work in the standard page. This only gives visibility of connected devices. You could also try 'renew lease' again in the advanced settings.
Putting the mac address of the unknown devices in here should give you the manufacturer of the unknown device, which might help.https://macvendors.com/. I once had this problem and traced it to a forgotton Kindle.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Can't delete two unknown devices from my Hub One
25-08-2018 11:07 AM - edited 25-08-2018 11:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just spent 10mins looking for my apple product that was showing up, switched everything Apple off I could think of. Still showed. Then realised it was my computer that I was on .
Re: Can't delete two unknown devices from my Hub One
26-08-2018 10:57 AM - edited 26-08-2018 10:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Awe no @LifeonMars.
It happens to us all, at least you now know for certain that none of your neighbors are poaching your WIFI . Give us a shout if you need any further assistance.
Re: Can't delete two unknown devices from my Hub One
26-08-2018 11:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a list of the MAC of every device on my network.
When I buy something new I add its MAC to the list.
If I have a senior moment and see something on the network I don't recognise, I refer to my list.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
26-08-2018 10:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Can't delete two unknown devices from my Hub One
26-08-2018 11:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Can't delete two unknown devices from my Hub One
27-08-2018 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Can't delete two unknown devices from my Hub One