Hub 2 Music Streaming Drop-outs
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Hub 2 Music Streaming Drop-outs
26-05-2022 1:25 PM
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I've noticed a few times now whilst streaming Amazon Music over WiFi that every now and then the stream stops or freezes and can take a minute or two before I can manually restart it.
I've only started having this since upgrading to a Hub 2.
The Hub 2 doesn't seem to disconnect from Plusnet's gateway during this problem looking at the Technical Log.
My phone shows a -41dBm WiFi signal from the Hub 2 on Ch 36, bandwidth 80, Link Speed 866.
My Hub2 firmware shows v0.06.00.12134-PN.
Phone is a Galaxy S21 5G running Android 12.
I just wondered what the problem might be?
Re: Hub 2 Music Streaming Drop-outs
26-05-2022 2:11 PM
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Not a problem I've come across before. How frequent is it?
And just to clarify: are you streaming direct to the smartphone using the Amazon Music Android app, or are you casting the audio to a third device?
Any other Wi-Fi access points/extenders etc. on your network?
Bob Pullen
Plusnet Product Team
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