Returning Old Router
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Returning Old Router
Friday
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Hello all,
I recently received my Hub upgrade and I was wondering about a simple matter really. Do I need to send EVERYTHING that came in the box with old router or just the router itself in a Jiffy bag or similar package?
Thank you for any help.
Re: Returning Old Router
Friday
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@dfod details on returning routers are here https://www.plus.net/help/broadband/returns/
You only really need to return the router and psu. Cables etc can be useful to retain.
If you got your original router before 1 Feb 2024 then you don't HAVE to return it. If its still working it may be useful as a spare.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Returning Old Router
Friday
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Thanks very much for the information on this and confirming what I thought.
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