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Sagemcom ROUTER 2704N PLUSNET firmware upgrade

FIXED
Farnzie
Dabbler
Posts: 18
Thanks: 4
Registered: ‎15-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi @bobpullen  my router has the firmware below, how do I upgrade it?

 

 

7.275.6_F2704N_Plusnet

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,131
Thanks: 1,807
Fixes: 501
Registered: ‎01-01-2012

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks for getting in touch @Farnzie.

I've requested this for you and we'll get that updated for you as soon as possible.

Let us know if there's anything else we can help with

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
Fixes: 317
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@Farnzie, your router has just rebooted to apply the latest update.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Farnzie
Dabbler
Posts: 18
Thanks: 4
Registered: ‎15-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

thanks bob, just checked & it's on the latest Smiley

Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 44
Registered: ‎25-02-2019

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Good to hear that @Farnzie,

Let us know if there is anything else you would like us to help with please.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
gavinevans146
Newbie
Posts: 1
Registered: ‎27-02-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi,

Can you push through a firmware update please?
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,131
Thanks: 1,807
Fixes: 501
Registered: ‎01-01-2012

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks for getting in touch @gavinevans146 and apologies for the delayed response.

Before we arrange this for you can you confirm the current firmware version on your router?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
sallinski
Newbie
Posts: 1
Registered: ‎17-03-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi Bob,

 

I am having to work from home currently and would like to make sure that my modem has the latest firmware version please.

Here is my version:

========

3 - Firmware version:     7.273.1_F2704N_Plusnet

========

I presume you identify me by username.

Your help would be much appreciated. Thanks in advance.

s.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
Fixes: 317
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@sallinski, I understand this was actioned earlier for you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Lysen
Grafter
Posts: 26
Thanks: 3
Registered: ‎07-04-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Same issue. Unresponsive. Impossible to use the internet, let alone the LAN.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
Fixes: 317
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@Lysen doesn't sound like your isue is related to this thread reading some of your other posts? Huh

Anyway, I've pushed the latest available firmware to your device. It will have rebooted to apply the update.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Lysen
Grafter
Posts: 26
Thanks: 3
Registered: ‎07-04-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks for sending the update this way @bobpullen.

The instability and long time to load the GUI is the same deal i'm getting, but the cause is anyone's guess. Since there's no firmware available online, i figured it'd be nice to at least try to latest version and see how it fares. 

grantmacdo
Newbie
Posts: 3
Registered: ‎25-04-2018

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi there,

 

I have been having slight issues with my upload speed. I have read online that updatung router firmware might be a quick fix.

 

My router details are

 

1 - Product name:Plusnet Router
2 - Serial number:N7180061B004369 
3 - Firmware version:7.275.6_F2704N_Plusnet

 

Any help or advice would be much appreciated.

 

Thanks

Grant

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
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Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@grantmacdo not sure it's going to help with your issue, however I've pushed a more recent software version to your router. It will have rebooted to apply the update.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

grantmacdo
Newbie
Posts: 3
Registered: ‎25-04-2018

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks Bob, much appreciated. 

 

As you suggested didn't make any difference. I'm currently getting a download speed of around 20 Mbps but and upload of speed of around 1 Mbps.

 

Is that normal?

 

Thanks again,

Grant