Unable to access your DNS-320L

[#1]

bill888 - I have a new twist, which seems to prove that it is definitely the DLink web Portal.

I have reset the DNS-320L, and set it up again, with new DLink account details.

I still cannot access my files through the internet, but using the DLink app on my phone, with WiFi turned off (so that I am using only the phone signal, and no internal network link), I can access my files.

I had to set up multimedia access, but that hasn't changed the DLink web Portal access - still no-go.

[#2]

There may still be a firewall or loopback issue with the Hub One. Replacing the router with something completely different would be one way of verifying or solving the Dlink Portal problems with your Dlink NAS.

Have you been physically away from your home when you test access your NAS via the internet using Dlink portal?  

If not, did using a mobile phone via 3g/4g mobile internet to use Dlink Portal via a web browser to access your NAS work ?

Or while at home, can you set up a wifi hotspot on mobile phone, then connect a laptop to the hotspot to see if the Dlink portal can access your NAS via mobile internet?

I would suggest you look at my previous post about using DDNS if it is workaround for the Hub One issues when away from home.

[#3]

Progress - of a sort.

Bill888 your suggestion of trying it on my laptop paid off. Although DLink have a plugin for Firefox, it never seems to install, so I installed Chrome, and after installing the plugin and a couple of stutters - hey-presto - access to all my files.

I also tried this on my windows tablet, and had to install Chrome Portable, but again after installing the plugin and a couple of stutters - hey-presto - access to all my files.

Went back to my PC, and found the version of Chrome seemed to be a later version than that which I had just downloaded, so uninstalled Chrome, and re-installed the same version as my laptop and tablet - now just goes round and round saying Install the Plugin - Reinstall the plugin etc.

Will now try to figure out what is blocking my PC.

I was also getting a message when I logged into the GUI for the the DNS-320L that it was an insecure site, so I have taken off Port Forwarding and still appear to be able to access my files from my laptop and tablet.

Just tried my PC, and although my anti-virus says the site certificate is not signed, allows me through - so all is now as it should be.

Next stage will be to try from my tablet using my mobile phone as a mobile hotspot - just tried and that works too.

Yippee - I am a happy bunny.

Thank you to everyone that has helped with this. Step by Step trial is definitely the answer .