Using others modem/router

[#1]

Until a few weeks ago all was working fine using a Netgear DM200 modem and a Netgear Orbi RBR50 router.

The suddenly could not access internet. So swapped out modem for another of same model, still no internet.

So connected a Netgear R8000P router still the same.

So what I would ideally like is someone who has a Netgear modem router setup to tell me what the settings should be. Years

ago I took a screenshot of the settings but of course cannot find it now.

One main question do I answer yes or no to the question asked

Does your internet connection require a login?

If yes what do I put in for login details is it xxxxxxx@plusdsl.net  or just xxxxxxx ?

If no asks for account name but only says input if required.

Am very confused can only try so many combinations so an answer to the login or not is a good starting point

Thanks

[#2]

@bogart99 Yes, your connection does require a login - usernamw@plusdsl.net and your password.

Screenshots of the setup screens would help others to help you.

[#3]

@bogart99 

Does your internet connection require a login? Yes

If yes what do I put in for login details is it xxxxxxx@plusdsl.net  or just xxxxxxx ? its accountname suffixed by @plusdsl.net . Password is the one you use to access the member centre https://www.plus.net/member-centre/login

[#4]

Moderators Note

This topic has been moved from Broadband to My Router

[#5]

[#6]

@bogart99 That all looks OK to me - can you get a connection?

[#7]

No as evidenced by the 2 latest screenshots. What I do not get is even though is set to capture dynamic address from Plusnet it does not as shown by last screen shot having no details for IP port.

[#8]

You need @MisterW on this - he is more clued-up than me - but the 10.x.x.x.x IP address looks a little wrong to me.

[#9]

The 10.x.x.x is only the LAN subnet, that's not a problem , its likely the default for the R8000P.

TBH I'm not familiar with either the DM200 or the R8000P but somewhere ther should be a VLAN ID of 101 set for FTTC to work. This is normally done by the modem (in this case the DM200) but I'm not sure where its set.

[#10]

Cheers, @MisterW . Networking isn't my forte, just thought it may be related.

[#11]

@bogart99  how have you set up your DM200?

This link may be of some help.

https://thomascoward.co.uk/networks/netgear-dm200-modem-bt-internet-asus-router-ac68u/ 

[#12]

Finally got there problem was  DM200. For some reason had set itself back to Modem and Router and not just a modem.

Unsure why as nothing was switched off between it working fine and problem occurring at least if happens again I kjnow where to begin looking. Networking will never get my head around it.

Thanks for the time and effort guys👍