We’re pleased to announce that we have activated another 155Mbps segment of central bandwidth. Customers connecting to the new segment will access the Internet through the gateway known as pcl-ag03. We’ve activated this extra capacity in line with the current budget and our projected growth in customer numbers. When new capacity is added to the network, it takes time for the network to balance and for a representative proportion of the customer base to connect to the new segment. In order to speed up this process and help balance the platform to give the most benefit to customers, it may be necessary for us to temporarily disconnect a number of customers from the network. Should we take the decision to do this we will announce further details as a planned maintenance notice otherwise it may take up to a week for the new segment to be balanced. We frequently review our plans for the purchase of additional capacity and will continue to do this based on projected customer numbers. Kind Regards, Chris Parr Customer Support
Plusnet adds more bandwidth