Sheffield Floods 2007 : How PlusNet pulled through...
A manager’s account of PlusNetters’ pulling together during the floods, to ensure that customer service (and quality of) was maintained during the hardest hours of many people’s lives.
Melise Jones, Head of Network Operations, gives us a timeline of how we as a business reacted through a period of increased pressure in June 2007 and how we managed to keep the business ticking over with very little customer impact.
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