Recent statistics reveal that a massive 4.2 million people in the UK are self employed with over half relying on their home for their work.* As you know, having a reliable internet connection is vital to support the running of any business, but how many businesses actually run on a business broadband service? Research has shown that even though Plusnet has been providing both UK business and consumer services for more than 16 years, there was a lack of knowledge of our business products in the market. So, we want to change that perception. Our business broadband and phone packages are cost-effective, resilient and extremely reliable – sounds perfect for any small business, right? So why are there so many sole traders out there running their business using their home broadband account? We offer low cost, reliable broadband for small businesses, but what really sets us apart from the competition is our dedicated support team. When you take a business product with us we’ll offer you 24/7 support, 365 days a year from our team of business specialists. The team are highly skilled and passionate about providing technical support, so you can rest assured that your business is in safe hands. What’s more, we offer extra services to fix faults within 24 hours or prioritise certain types of broadband traffic to ensure your business continues running smoothly. We could give you all the reasons why you should choose Plusnet Business, but we feel it’s better coming from one of our happy customers, Rosanagh de Stacpoole, who has recently made the switch for her business. Having set up her own PR firm, good communications is absolutely integral to Rosanagh. Needing to be able to answer emails while using multiple devices to keep on top of her workload and service clients in the home is essential to Rosanagh's job. When not on the internet Rosanagh is often on the phone, relying heavily on her home phone line.
“When I started working from home I didn't consider getting a business broadband package as like so many others I thought I would be fine using the home package I had. However as my workload built the message soon became clear that should any problems arise I would need fast solutions in order to minimize any impact on my business. So choosing Plusnet Business has given me peace of mind knowing that the technical support team are on hand to help me 24/7 if I ever needed them. So now I can get on with focusing on servicing for my clients rather than having the stress of internet issues. The business packages can also include line rental as well as UK and international call packages, which means I'm now avoiding running up large bills on my mobile which were getting very expensive. Having gone through the process of setting up my own business from home what has become clear is that to succeed you need to give yourself the very best tools to service your clients and be able to offer a professional service. In my world having good broadband and being able to speak to people over the phone is integral to this. I still think there is a natural tendency to stick with home packages as people underestimate just how much they will be using the internet and want to make savings where they can. However, in reality the value, quality and support offered by Plusnet Business is exceptional and gives me complete peace of mind.” Rosanagh de Stacpoole, Ellidore PR.
To find out more about our specialist business packages and how they can benefit your business visit plus.net/business. *Office for National Statistics, 06 February 2013 http://www.ons.gov.uk/ons/dcp171776_298533.pdf