1 Month and counting ......
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
2.9 Mb
BTw basic speed test shows 0.8 mb down but advanced test shows 2.04Mb down ?
Edit to I've fixed the problem, just needed to reboot the router
, as advised by Pnet Chat. I was avoiding trying this because I now that this often has a negative effect on speed but in this case was obviously the right thing to do.
Just thought I would give a quick update on our BT Openreach / Plusnet woes........
So our line was disconnected by a damaged aerial line on 25th January, was finally reconnected on 26th February.
Speed was really low this got sorted on 28th February so we thought our problems were over
How wrong!!
About a Month ago BT Openreach decide to "upgrade" the aerial cable to our area, so far we have:
been disconnected multiple times and had to get engineers out to repair.
had cables left in a field and sheep continualy pulled them out of the junction box that was lying in a hedge, full of water.
and now for the last 3 days we have someone elses phone number, and presumably someone else has ours.
The things that I have learned with all of this is that all we can do in these situations is
1. report to Plusnet.
2. pray that an engineer will turn up sometime. (Maybe a few days / a couple of Months or not at all).
3. once repaired hope that another engineer doesn't turn up and break it again.
4. don't expect to get any accurate or meaningful information from Plusnet.
.