9 Working days, 14 days overall
One thing I will suggest, is if your job is Internet dependent, then back it up with a USB Mobile Broadband device, you can get pay as you go, so you don't have to go down the monthly contract route, you can even buy routers where these USB devices plug into them as a backup! 
Also, unless you subscribe to a business related broadband service, don't expect a business style service or response!
As for your questions:
It has taken so long because they are unable to clone the really nice staff with the shiney white wings! Or it could be just BT. Plusnet can't make BT jump through hoops, if they could, there would be no need for a feedback forum, only a , show how much you love Plusnet Forum.
For an ETA - you might be better popping into your local magic / mystic shop and getting a crystal ball - if it doesn't work, it'll make for a nice paper weight
Other than that, BT are evil and horrible!
Good luck - however, if you can see a sync speed, can you not try and connect if you have a username for plusnet you should be up and running, I'd make lots of calls, and submit a support ticket! Just wait a wee while longer and a PN member of staff will reply to you, it's the weekend, and they sort of get allowed time off and get given a chance to meet back up with family and socialise and stuff
They are human from what I've heard, however I've yet to see to believe
Also, unless you subscribe to a business related broadband service, don't expect a business style service or response!As for your questions:
It has taken so long because they are unable to clone the really nice staff with the shiney white wings! Or it could be just BT. Plusnet can't make BT jump through hoops, if they could, there would be no need for a feedback forum, only a , show how much you love Plusnet Forum.
For an ETA - you might be better popping into your local magic / mystic shop and getting a crystal ball - if it doesn't work, it'll make for a nice paper weight
Other than that, BT are evil and horrible!
Good luck - however, if you can see a sync speed, can you not try and connect if you have a username for plusnet you should be up and running, I'd make lots of calls, and submit a support ticket! Just wait a wee while longer and a PN member of staff will reply to you, it's the weekend, and they sort of get allowed time off and get given a chance to meet back up with family and socialise and stuff
They are human from what I've heard, however I've yet to see to believe
Thanks for the welcome I've just got myself a new phone (Dell Streak, loving it btw) which has a mobile internet tarriff so I can get on for bits and pieces but it doesn't compare to the real deal unfortunately.
I am pleased to announce an update though, apparently the angelic workers over at PN don't care much for their families because my order was advanced 1 step today & I now have phone all working so maybe, if the planets are in correct alignment, I could get broadband this week!
Btw, my router is constantly trying to connect to the broadband using my username @plusdsl.net & my account password which I believe are the right settings. It looks like the ball is finally rolling though which is excellent news it just sucks that I had to wait 9 working days without any contact from them for what was quoted as a 2-4 working day job. Thanks for the advice & info though, I can totally see BT being a pain in the modem port as well...
I've just got myself a new phone (Dell Streak, loving it btw) which has a mobile internet tarriff so I can get on for bits and pieces but it doesn't compare to the real deal unfortunately.I am pleased to announce an update though, apparently the angelic workers over at PN don't care much for their families because my order was advanced 1 step today & I now have phone all working so maybe, if the planets are in correct alignment, I could get broadband this week!
Btw, my router is constantly trying to connect to the broadband using my username @plusdsl.net & my account password which I believe are the right settings. It looks like the ball is finally rolling though which is excellent news
it just sucks that I had to wait 9 working days without any contact from them for what was quoted as a 2-4 working day job. Thanks for the advice & info though, I can totally see BT being a pain in the modem port as well...
Quote TicnTac is ever so rude,
I beg your pardon please accept my warmest apologies (have learnt to apologise from the best - "The Plusnet Team" - welcome to Plusnet forum - it's rude not to! note to self: if replying to posts, welcome the new folk!
Glad you've had an update - you seem well prepared too, that's good to hear!
99.5% of the time (totally made up statistic there) it is normally BT that hounder, hinder, and cause most of Plusnet problems, did I mention Plusnet are BT - or BT is Plusnet - or Plusnet are infected with BT - one of the 10 anyway!
Good luck!
Lol its ok! I didn't really expect any welcome whatsoever tbh. I just received a txt telling me my broadband should be ready by the 13th (next Monday) which (although a week late) isn't too far away! This has suddenly turned into a good service, suspiciously right after I hopped on to the forums...Just kind of a shame it took 2 weeks to get this service.
I'll soon be back playing my MMO (no it's not WoW) & reading up on stuff for the new job
I'll soon be back playing my MMO (no it's not WoW) & reading up on stuff for the new job
Quote from: Martynormerod5 P.S. Any ideas on how to amuse myself over the coming week whilst waiting for the interwebs to be connected? I'm beginning to tire of Super Mario Galaxy despite having 3 days before the weeks rental period is up 😛
Read these forums!
Can be informative, and funny, makes you really despise BT! If you have pc-able access try http://www.onemorelevel.com
Quote as well as it does you: and I should do it
with much more ease : for my good will is to it
I really have to ask, but, huh?
lol
but I weally weally wanna know now 
...or it could just be I'm bored waiting for the many replies and responses from the PN staff of Monday!
Just hoping I don't get told off again 
Martynormerod5,
Please accept our apologies for the delays you've been experiencing here. The initial delay is due to a backlog which our suppliers are experiencing with phone orders at the moment. Since this issue has become apparent we are looking to change the 2-4 day lead time which is given on some of the e-mails our new customer's have been receiving.
I can see that your phone order went through on Friday and following that we did place your broadband order, in turn that is due to complete on the 13th.
Please accept our apologies for the delays you've been experiencing here. The initial delay is due to a backlog which our suppliers are experiencing with phone orders at the moment. Since this issue has become apparent we are looking to change the 2-4 day lead time which is given on some of the e-mails our new customer's have been receiving.
I can see that your phone order went through on Friday and following that we did place your broadband order, in turn that is due to complete on the 13th.
