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A Big Thankyou to Plusnet Technical Support !

Nezzo
Newbie
Posts: 1
Registered: ‎07-09-2012

A Big Thankyou to Plusnet Technical Support !

I'd just like to say a big Thankyou to the Technical Support engineer (and the Team) for getting me back on-line.
I'm normally OK when it's a case of rebooting the router or PC (or shouting at them  :)) but this time I was flummoxed !!!
After phoning your free support number the engineer talked me through all the steps I needed to do to reconfigure some settings and here I am, able to leave this VERY Positive feedback !
Much Appreciated Guys !
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: A Big Thankyou to Plusnet Technical Support !

Welcome to the forum Nezzo and great to hear of your good experience. Smiley
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: A Big Thankyou to Plusnet Technical Support !

Hi Nezzo, thanks very much for that - really glad you're impressed and hope things stay that way.
Welcome to the forums, hope you pop back in soon Smiley