Just been helping with a sign-up for Plusnet Broadband via the Plusnet Telephone sales line. I had to intervene because the sound quality on the sales line was so bad that it was nearly incomprehensible; a terrible acoustic with lots of reverberation, not to mention the background noise. Plusnet, surely you can afford to buy your sales staff some telephones instead of the tin cans and string that it sounds like they are using?
