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Call plan changed, dates wrong

1066_1066
Grafter
Posts: 31
Thanks: 11
Fixes: 1
Registered: ‎20-06-2016

Call plan changed, dates wrong

Just a bit of feedback on my recent account change,

Today I changed my call plan to 'Line Only', the confirmation email I received says:

 

"Thanks for requesting to change your call plan. We're processing the request now, but to confirm here are the details:

  • New call plan: Line Only
  • New monthly cost: 0.00
  • New contract period: Monthly

This change will happen on 12th August 2020"

 

Obviously this date is wrong - some tinkering with the system might be needed.