Current Line Speed

[#1]

Can Plusnet please add timestamp on the member here: https://portal.plus.net/my.html?action=data_transfer_speed
It quite annoying not knowing what time/date is the last updated. A timestamp would be more helpful.

[#2]

Not sure how easy it would be for us to implement that but a fair suggestion goldenadsl

[#3]

Can Plusnet add Sync rate on the current line speed too. As many peoples reported that BTOR FTTC Modem couldn't get any sync rate because the BTOR modem is locked.

[#4]

It's not something that is readily available to us, if you multiply your IP profile by 1.033 you'll get your sync speed.

[#5]

1.033 for FTTC, what about ADSL2+?

[#6]

1.133786848
(it's been posted hundreds of times on here that the IP Profile is 88.2% of the sync speed)

[#7]

Quote from: goldenadsl

Can Plusnet please add timestamp on the member here: https://portal.plus.net/my.html?action=data_transfer_speed It quite annoying not knowing what time/date is the last updated. A timestamp would be more helpful.

That's been asked for, and recognised as a good idea by Plusnet several times before!
Edit: A quick search and I find you were involved in one of the previous discussions about it! http://community.plus.net/forum/index.php/topic,101517.msg987965.html#msg987965

[#8]

Quote from: jelv

That's been asked for, and recognised as a good idea by Plusnet several times before! Edit: A quick search and I find you were involved in one of the previous discussions about it! http://community.plus.net/forum/index.php/topic,101517.msg987965.html#msg987965

It's been taking so long and it probably that plusnet can't be bother to add timestamp on the ip profile where joanne pilson agree with me, it a good idea and will look into this. But, I give up as they won't do it.

[#9]

Where have we said we won't do it? Personally I think it's a good idea but it really isn't a high priority compared to fixing problems that are customer impacting.

[#10]

Yeah.. like you put any priority on that  been waiting 14 months for you to fix my crappy broadband connection now.
@goldenadsl - I think that is a really good idea.  Mine currently says it is "running" at 7.15 mbps, though I f you then ask for a speedtest (mybroadbandspeed or BT wholesale) you get 3.38mbps.  It would be nice to know how out of date plusnet's infromation is.
dick:quote

[#11]

Yeah 14 months is too long. Broken promise. They won't do it anyway because it isn't high priority. But, I think plusnet should ask the customers in voting if they want the ip profile stamping on their member account yes or no.

[#12]

Hi syates, I'm sorry the agent looking after your fault didn't update you this weekend. I've given him a nudge and he'll be in touch with an update at some point today.

[#13]

I've had a synch speed of 6515kb/s for 16 days now but, in spite of my Plusnet speed having updated to 5.7Mb/s, my actual download speed is locked at 4Mb/s, so something else seems to be stuck. Has my line been banded by any chance?
TIA
Trevor

[#14]

If it were banded you wouldn't see the higher sync speed.