cancel
Showing results for 
Search instead for 
Did you mean: 

Do you intend to cancel your contract?

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 867
Fixes: 223
Registered: ‎27-04-2007

Re: Do you intend to cancel your contract?

Oddball,
Unfortunately there's no way we can stop non-direct debit processing charges I'm afraid.
As mentioned we appreciate if its a matter of personal principles that you don't want to pay by direct debit but its hard to see any other reason why not from this point of view.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Do you intend to cancel your contract?

Quote from: _Adam_Walker_
Unfortunately there's no way we can stop non-direct debit processing charges I'm afraid.

Not strictly true, you could have announced that you would no longer accept subscription payments by card and issued MAC codes to everyone paying by that method. Those that didn't either switch to DD or migrate out you'd simply terminate their accounts.
Makes what you have done very mild by comparison.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)