FTTC install today
appointment booked for this morning, router turned up a couple of days ago - all arranged in one phone call
engineer phoned about 10ish saying he was at the box and about to start work
1/2 hours later he was in the house changing master socket etc
he pushed (pre-booked) extension cabling through conduit I had all ready in place
Installed modem etc in cupboard right in center of house exactly where I wanted it
all working within an hour and household very happy
just one last thing, if someone at plus.net could check the profile is actually set at 80/20
as BT speedtester seems to suggest it could be 40/10 - but I am not sure son isn't hogging it already
engineer phoned about 10ish saying he was at the box and about to start work
1/2 hours later he was in the house changing master socket etc
he pushed (pre-booked) extension cabling through conduit I had all ready in place
Installed modem etc in cupboard right in center of house exactly where I wanted it
all working within an hour and household very happy
just one last thing, if someone at plus.net could check the profile is actually set at 80/20
as BT speedtester seems to suggest it could be 40/10 - but I am not sure son isn't hogging it already
Hi there and thanks for the feedback,
I've checked the details of your order and the account and everything is set correctly for "80/20" speeds. So, if you don't see any improvement over the next few days I'd advise raising a fault: http://faults.plus.net
I've checked the details of your order and the account and everything is set correctly for "80/20" speeds. So, if you don't see any improvement over the next few days I'd advise raising a fault: http://faults.plus.net
Hi Jon
Try rebooting the BT modem and then use the BT Wholesale Broadband Performance Test.
Regards
John
Try rebooting the BT modem and then use the BT Wholesale Broadband Performance Test.
Regards
John
Welcome aboard Jon! 
