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FTTP Documentation

bmc
Hero
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Registered: ‎28-02-2017

FTTP Documentation

PlusNet might want to consider re-wording both the Trial Application & FAQ pages with regard to the install process.

 

Currently they speak of 2 engineer visits. However, a new method of installation (known as "connectorisation") requires only one visit. It's what I'm expecting after watching OR install a DP in the underground chamber near my front door.

 

Brian

2 REPLIES 2
MauriceC
Resting Legend
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Re: FTTP Documentation

Not clear that 'connectorisation' is standard practice across all areas of BTOR yet, but it is an optimistic thing to look forward to.

I found this link from June 2016 that covers the topic quite well.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
Hero
Posts: 3,858
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Registered: ‎28-02-2017

Re: FTTP Documentation

Agreed. The documentation should read as "either / or" for the method of installation.

 

Brian