Feedback on chat
As stated elsewhere my line went a bit adrift in the thunderstorm and the sync dropped through the floor
As expected this afternoon the Plusnet profile dropped to 0.7Mb/s
Called up using Chat and within 5 minutes it was fixed - really good
Not so good the operators are still advising to reboot the router to get the new profile accepted
A bit of training is required
As expected this afternoon the Plusnet profile dropped to 0.7Mb/s
Called up using Chat and within 5 minutes it was fixed - really good
Not so good the operators are still advising to reboot the router to get the new profile accepted
A bit of training is required
Hi Oldjim 
Once the system lets me access the transcript, I'll pass your feedback on to the agent that you chatted with. Thanks for letting us know
Once the system lets me access the transcript, I'll pass your feedback on to the agent that you chatted with. Thanks for letting us know
