Fibre Installation....
Judging by several posts on here, it seems I'm not alone on this one.
Fibre install was set for the 31st (1-6PM). The guy phones me at 12:15 telling me he's outside (even though he had to ask me what my address was). I tell him there'll be someone in the flat from 1PM onwards as this is when the visit was set for, and he sounds a bit annoyed but says he will be there at 1PM.
1PM rolls around... no engineer. He didn't pitch at all.
Phoned Plusnet (who admittedly have in my eyes tried their best to help) who try to arrange an expedited installation date.
Nearly a week later and I still don't even have a confirmed date from OpenReach.
I often have to work from home and this is putting a bit of strain on me from my company
As I said, I know you guys are doing what you can, but is OR really this bad? I wouldn't have switched if I'd down I'd have a 2 week downtime! And it doesn't help that I constantly see OR vans driving past my flat!
Any help would be appreciated...
Fibre install was set for the 31st (1-6PM). The guy phones me at 12:15 telling me he's outside (even though he had to ask me what my address was). I tell him there'll be someone in the flat from 1PM onwards as this is when the visit was set for, and he sounds a bit annoyed but says he will be there at 1PM.
1PM rolls around... no engineer. He didn't pitch at all.
Phoned Plusnet (who admittedly have in my eyes tried their best to help) who try to arrange an expedited installation date.
Nearly a week later and I still don't even have a confirmed date from OpenReach.
I often have to work from home and this is putting a bit of strain on me from my company
As I said, I know you guys are doing what you can, but is OR really this bad? I wouldn't have switched if I'd down I'd have a 2 week downtime! And it doesn't help that I constantly see OR vans driving past my flat!
Any help would be appreciated...
