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Fibre Installed :)
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Fibre Installed :)
07-02-2013 8:26 PM
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Hi all
BT Engineer came at 3pm today done his business waited for router and modem to connect then had a chat then he left
Bit of a hit and miss to sync up but once online instant 36 - 38MB not the 80mb (77mb) profile just yet but hopefully it goes up over next few days
anyways big thanks to plusnet and im absolutely loving fibre atm cant wait till it gets to the 77 / 20
once again thank you and keep up the good work
BT Engineer came at 3pm today done his business waited for router and modem to connect then had a chat then he left
Bit of a hit and miss to sync up but once online instant 36 - 38MB not the 80mb (77mb) profile just yet but hopefully it goes up over next few days
anyways big thanks to plusnet and im absolutely loving fibre atm cant wait till it gets to the 77 / 20
once again thank you and keep up the good work
7 REPLIES 7
Re: Fibre Installed :)
07-02-2013 10:32 PM
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Sounds like you have been provisioned on the 40/10 instead of 80/20, i'm sure one of the PN staff will pick this up tomorrow for you and get it changed over, if you prefer you could always call the support team if you dont want to wait any longer than neccessary.
Re: Fibre Installed :)
07-02-2013 10:36 PM
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thanks for reply
upload speeds hittin 17mb mite be coz its new and bt guy said i was 80/20 sync :s mite go up over few days time ?
cheers
Chris.
upload speeds hittin 17mb mite be coz its new and bt guy said i was 80/20 sync :s mite go up over few days time ?
cheers
Chris.
Re: Fibre Installed :)
07-02-2013 10:49 PM
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are you testing over wireless by any chance?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Fibre Installed :)
08-02-2013 12:43 AM
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no mate always been hardwired dont like wireless
Re: Fibre Installed :)
08-02-2013 12:45 AM
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just to add phoned support which were really helpful and stated takes 6 days to stabalise and on the 7th day i will see the full 78/20 but as it is im still really happy
Re: Fibre Installed :)
08-02-2013 8:37 AM
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Oh dear - More training for CS staff required then!
Re: Fibre Installed :)
08-02-2013 11:41 AM
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I think the necessary adjustment has been made now http://community.plus.net/forum/index.php/topic,111780.msg958386.html#msg958386
David
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