Fibre order
Wow... all done. BT engineer called about 12:30 to say he was at the cab and would it be ok if he came round once he'd done.
Got here, I explained about the extension, no problem he said. (He'd been offered and received his cup of tea by this point)
He put in the extension wiring, drilled through the wall and fitted a new socket which he made the master, making the old master an extension.
Plugged in the BT modem, DSL light appeared green, he did some more checks, including the phone line itself, then left me to it (he'd noticed I had my own router so asked if I was happy with the setup and left me to it).
Router connected through first time.. very impressed
Will leave it to settle down then tidy up the modem/router and cables in their new home.
Have to say, I was dreading this day. The BT OR guy was exceptional. Very chatty, really pleasant.. seemed like nothing was too much trouble. PN guys, if you have any way of submitting feedback to BTO about good installs please submit a good work report on behalf of the engineer that attended today. Not only did everything go totally smoothly, he was a really nice chap!
Install started around 12:30, was online and connected by 13:00.
Top marks. Thank you all, both at PN and BTO.
C.
Got here, I explained about the extension, no problem he said. (He'd been offered and received his cup of tea by this point)
He put in the extension wiring, drilled through the wall and fitted a new socket which he made the master, making the old master an extension.
Plugged in the BT modem, DSL light appeared green, he did some more checks, including the phone line itself, then left me to it (he'd noticed I had my own router so asked if I was happy with the setup and left me to it).
Router connected through first time.. very impressed
Will leave it to settle down then tidy up the modem/router and cables in their new home.
Have to say, I was dreading this day. The BT OR guy was exceptional. Very chatty, really pleasant.. seemed like nothing was too much trouble. PN guys, if you have any way of submitting feedback to BTO about good installs please submit a good work report on behalf of the engineer that attended today. Not only did everything go totally smoothly, he was a really nice chap!
Install started around 12:30, was online and connected by 13:00.
Top marks. Thank you all, both at PN and BTO.
C.
I'm guessing your biscuits must have been his favorite ones 
Glad to hear, the majority of orders are like this, I can certainly add your comments to the installation notes for feedback.
If there's anything else let me know.
Chris
Glad to hear, the majority of orders are like this, I can certainly add your comments to the installation notes for feedback.
If there's anything else let me know.
Chris