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Forget the router if you were expecting one from PN

Emmo
Hooked
Posts: 5
Registered: ‎22-02-2016

Re: Forget the router if you were expecting one from PN

Quote from: Anon
It says one will be received in 2-3 working days. I have just contacted them by live chat after 6 working days and I am told they have an issue that is being investigated and one will be sent "shortly". No commitment and that means they have not got a clue when it will be sent. In a few days it will larbour on our doorstep for a couple of weeks, we are away. Did not even bother to inform we punters of any delay. Another shambles handled badly from PN Oh and by the way, Live Chat froze on me.

Well, I canceled my router as I got my old one working again. Even had a confirmation from PN to say that the order had been canceled. Guess what? I still received the router, the next day after cancellation!
Anon
Pro
Posts: 634
Thanks: 210
Registered: ‎16-04-2007

Re: Forget the router if you were expecting one from PN

Quote
Well, I canceled my router as I got my old one working again. Even had a confirmation from PN to say that the order had been canceled. Guess what? I still received the router, the next day after cancellation!

I know that feeling.
Whatever happens always remember "We will do you
.........................proud" say Pnet.