I recently had to contact customer support regarding my home phone being faulty.
During the process of Openreach fixing the problem I was kept up to date by PlusNet at every stage of the repair.
I would like to thank all the members of the support team, that were involved, for their friendly professional service.
As a long standing customer of PlusNet ( I started with Globalnet ) I have always had very good service.
Carry on the good work.