Great.....
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Re: Great.....
10-02-2012 5:10 PM
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One last time, IS THERE ANY CONSEQUENCE for me closing my account????? i have asked this like 4 times now....
Re: Great.....
10-02-2012 5:14 PM
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By the way mobile internet also give speeds in kbps or Mbps the same as the fixed line suppliers
Re: Great.....
10-02-2012 5:16 PM
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Re: Great.....
10-02-2012 5:18 PM
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If you want to close your account then you'd have to call our customer options team on 0800 432 0200 9.00am-5.30pm Mon-Fri but you would be subject to any cancellation charges. As a matter of interest how fast is your mobile internet?
Jojo
Re: Great.....
10-02-2012 5:22 PM
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this page shows £25, £25 and £40 upon cancellation, i'd gladly pay that at the moment.
Also i have just checked that the closest exchange from me is actually down my road, about 500 meters away, so, well i give up tbh haha.
Re: Great.....
10-02-2012 5:26 PM
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Can you try a BT Speedtest and post the results?
Re: Great.....
10-02-2012 5:30 PM
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i dont know, nor will i learn how to post a pic on here, nor do i have the patience to do more speedchecks showing me SPEEDS I DO NOT GET.
I apologise if you find it hard to believe me because the almighty plusnet told me my speeds are fine via the forum.
Re: Great.....
10-02-2012 5:35 PM
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Re: Great.....
10-02-2012 5:39 PM
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I'm done here, formal complaints will be made.
Re: Great.....
10-02-2012 5:41 PM
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Re: Great.....
10-02-2012 5:47 PM
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I disagree, my source: personal experience, i am telling you now, my dongle was faster and more consistant then this, there is no doubt about it.
You need to realise, your a fan of plusnet, i can see by how much time you spend on the forums, your internet with them obviously works fine, you may even have fibre by now, i dont, i have inferior, second rate internet with lower then the speeds i paid for.
im done, im bored of trying to get what i paid for, i guess thats easier said then done nowadays.
Re: Great.....
10-02-2012 5:50 PM
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Re: Great.....
10-02-2012 7:11 PM
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Re: Great.....
10-02-2012 7:12 PM
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Re: Great.....
10-02-2012 8:32 PM
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Quote from: CaptainH no jaggies, i cant.
i dont know, nor will i learn how to post a pic on here, nor do i have the patience to do more speedchecks showing me SPEEDS I DO NOT GET.
I apologise if you find it hard to believe me because the almighty plusnet told me my speeds are fine via the forum.
You don't even need to post a pic, just select all of the text it returns, copy that and then paste it into your reply... (the images that the BT speedtest shows aren't necessary, so don't worry about that)
There's clearly an issue with your connection here, and people seem to be more than willing to help, so you might as well at least provide the requested information and let them take a shot!
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