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Happy Customer!
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Happy Customer!
09-07-2009 10:49 AM
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Hi,
My wife and I were Plusnet customers last year, until a scurrilous door-to-door salesman persuaded us to join TalkTalk phone and broadband (through the old one-two of a silver tongue and outright lies). After several months of poor broadband, our phone not ringing and non-existent technical and customer support we were able to cancel our contract.
Were now in our new house and we had our Plusnet broadband activated a couple of days ago. I just wanted to say job well done. Plusnet kept me updated every step of the way and the connection was even activated a day early. It's not often I write to tell a company that I'm happy with their service but after our recent experiences I am so glad to be back here.
Now get the 20mbps lines rolled out
Thanks
Tom
My wife and I were Plusnet customers last year, until a scurrilous door-to-door salesman persuaded us to join TalkTalk phone and broadband (through the old one-two of a silver tongue and outright lies). After several months of poor broadband, our phone not ringing and non-existent technical and customer support we were able to cancel our contract.
Were now in our new house and we had our Plusnet broadband activated a couple of days ago. I just wanted to say job well done. Plusnet kept me updated every step of the way and the connection was even activated a day early. It's not often I write to tell a company that I'm happy with their service but after our recent experiences I am so glad to be back here.
Now get the 20mbps lines rolled out
Thanks
Tom
6 REPLIES 6
Re: Happy Customer!
09-07-2009 11:45 AM
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Quote Now get the 20mbps lines rolled out
sounds like some ones moved in to a house very close to the exchange
Re: Happy Customer!
09-07-2009 1:28 PM
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Welcome to PN!
You'll find these forums fun, educational, and a great source of help if you need it.
You'll find these forums fun, educational, and a great source of help if you need it.
A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Happy Customer!
09-07-2009 4:31 PM
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and sometimes funny and scurrilous
Not applicable
Re: Happy Customer!
10-07-2009 5:31 PM
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Well, there's a lesson to be learned there then. Glad you got away from the dreaded TT and welcome back Swiss.
Re: Happy Customer!
10-07-2009 7:50 PM
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Welcome to Plusnet, shout up if you've got any questions.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Happy Customer!
13-07-2009 6:20 PM
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Thanks, try this one
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