Having a lot of problems with Plusnet!

[#1]

I signed up to plusnet over a month ago and i am still waiting for a engineer to install the phone line. They have cancelled twice for (problems) in the area ive recieved two appointment dates now and i'm still waiting 

[#2]

@craigfoxy1 I'm sorry to hear about the problems you've had so far.
I can see we updated ticket  48130896 at 15:19 yesterday to say that an engineer has been booked for the 9th. Have you been given any more feedback as to why the first two engineers weren't able to attend?

[#3]

No when i rang up they never told me what the problem was fingers crossed they turn up on the 9th november

[#4]

I'd advise checking the details on support ticket 47402029 as that shows the reason why the initial appointments didn't go ahead.

[#5]

They are crap - Move on. And to believe, they are a part of BT.Useless.

[#6]

@craifoxy1, On a point of information - BT own the telephone infrastructure. Until your phone line has been installed, Plusnet's hands are tied. However, once the installation has been completed, I am certain you will find that everything will be done to action your broadband order.
@swindonbaggie, Ill-informed and abusive comments are uncalled for and puerile!

[#7]

Quote from: Mr

@swindonbaggie, Ill-informed and abusive comments are uncalled for and puerile!

three vitriolic posts in such a short time from a newbie, makes one think he/she is a planted troll, troublemaking.
Let's hear from him, what his true issues are, so that he/she can be advised, though TBH I doubt we will. ::)l

[#8]

Lucerne, I concur

[#9]

But he(or it) was a Director

[#10]

@Lucerne and Mr. Chips.  I have to agree with you.  He/she has only made three posts and not one constructive point.  Maybe a Mod should look at the posts and decide if we want him on our forums.

[#11]

Quote from: pierre_pierre

...was a Director

Err, where did you get that from, please?

[#12]

Quote from: swindonbaggie

I was a Director of CS in retail for ten years in Retail

[#13]

Quote from: Oldjim

Quote from: swindonbaggie I was a Director of CS in retail for ten years in Retail

Hanburgerous !(purposely :-\) Not in PN I sincerely hope! OMG, With someone like that any firm is down the Swanee

[#14]

Problem solved finally it takes one and a half months for the telephone service to be put on. But one day for the first bill to arrive i got a email couple of hours it got installed give me a chance plusnet   

[#15]

Hi craigfoxy1,
The system is set to produce a bill automatically one the service is live.
Jojo