Help & Feedback #2

[#1]

Evening all
I've asked another question through help and support, number #35850104.
Again, I was promised a response time of about 5 hours.. It's been almost 24 now!!
Could someone from Plusnet look into it please?
Ta much...

[#2]

Hi Grant17375,

Quote

I was promised a response time of about 5 hours.

It sounds like that was taken from the portal: http://portal.plus.net/supportpages.html?a=212 please bear in mind that the stats that we post on there are an average. However please accept our apologies as I can see you were waiting a long time until you received a response.