High Speed Broadband link disappeared from Connection Settings
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High Speed Broadband link disappeared from Connection Settings
07-07-2015 7:49 AM
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https://portal.plus.net/my.html?action=myconnection&?membermenu=connectionsettings
Has it been moved somewhere else or completely removed? Why Plusnet, why?
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 7:55 AM
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a big loss if it has.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 7:57 AM
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moved as it may well impact all customers and needs better visibility.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 8:02 AM
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Go to broadband speed tips at bottom of members centre page and then scroll down to high speed broadband hyperlink under item 1
To be is to do - Kant
do be do be do - Sinatra
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 8:12 AM
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https://portal.plus.net/my.html?action=data_transfer_speed
Over to you, Plusnet. Why?
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 8:18 AM
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Following the link to 'network performance graphs' on this page http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus doesn't seem to go anywhere useful if you really are looking for them... Or maybe I'm missing something?
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 8:40 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 9:04 AM
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Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 9:08 AM
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Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 10:19 AM
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Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 2:57 PM
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At least, that is why they can never make a change that is suggested in anything less than months.
Re: High Speed Broadband link disappeared from Connection Settings
07-07-2015 5:50 PM
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Re: High Speed Broadband link disappeared from Connection Settings
08-07-2015 2:38 PM
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I don't think this icon will be reappearing. The information on there, whilst useful for some people shouldn't really need to be shown as the profile should (and it does update the vast majority of the time now) keep up to date with the IP profile which is the more relevant number when looking in to connection problems.
Re: High Speed Broadband link disappeared from Connection Settings
08-07-2015 3:01 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: High Speed Broadband link disappeared from Connection Settings
08-07-2015 3:02 PM
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https://community.plus.net/forum/index.php/topic,121371
It also helped to confirm that I had G.INP on my line, and I was checking it to see whether the latest G.INP fix was applied as it appeared that my latency has dropped yesterday.
Why all this sudden secrecy and shiftiness about totally harmless information for legitimate users?
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