How long does it take to get a line installed during a house move in a new build
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Re: How long does it take to get a line installed during a house move in a new build
12-09-2015 12:24 PM
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https://www.openreach.co.uk/orpg/home/contactus/newhomes/newhomes.do
Re: How long does it take to get a line installed during a house move in a new build
12-09-2015 2:17 PM
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Re: How long does it take to get a line installed during a house move in a new build
14-09-2015 12:31 PM
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Re: How long does it take to get a line installed during a house move in a new build
14-09-2015 5:27 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: How long does it take to get a line installed during a house move in a new build
16-09-2015 7:26 PM
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The update is there is no update. No response. No nothing. He's now just ignored. Could some of the support staff please look at this and provide exact details of what the issue is and when it will be resolved and not some generic rubbish that means nothing.
Re: How long does it take to get a line installed during a house move in a new build
16-09-2015 7:27 PM
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Re: How long does it take to get a line installed during a house move in a new build
21-09-2015 8:52 AM
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Re: How long does it take to get a line installed during a house move in a new build
21-09-2015 3:21 PM
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The external work has been completed so we need to make a new appointment.
Re: How long does it take to get a line installed during a house move in a new build
21-09-2015 3:41 PM
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Re: How long does it take to get a line installed during a house move in a new build
22-09-2015 12:39 PM
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Are you ok to update the thread and let us know how your brother got on?
Matty
Re: How long does it take to get a line installed during a house move in a new build
23-09-2015 10:57 PM
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Re: How long does it take to get a line installed during a house move in a new build
24-09-2015 7:41 AM
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Re: How long does it take to get a line installed during a house move in a new build
24-09-2015 6:20 PM
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I believe that your brother has spoken with a colleague of mine today.
So sorry for the no show.
Re: How long does it take to get a line installed during a house move in a new build
24-09-2015 9:25 PM
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@AlaricAdair I'm glad issues like this are being raised with Ofcom because it seems to be just accepted that this is how they can treat people and it is just not acceptable behaviour for any business. That's what happens when you have monopolies. Break them up and stuff their promises of what they will deliver if they are left alone.
Re: How long does it take to get a line installed during a house move in a new build
13-10-2015 7:42 PM
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